Empowering fulfillment operators to transform their operations from a cost center to a competitive advantage through people, process, and technology. Control cost, increase revenue, and delight customers. The customer experience begins with the employee experience

Powering Fulfillment Forward

Why work with Twelve48?

At Twelve48, we help brands and fulfillment providers unlock the value hidden within their fulfillment operations. Equipping your operations with the right blend of processes, planning, technology, and leadership allows you to enhance your customer and employee experience while improving your capacity, controlling your costs, and improving profitability.

We look to work with brands and fulfillment providers who understand the value of investing time and resources in their people and their operations. We admire and aspire to help companies who have built their businesses thoughtfully and who are now looking to make the next step in their operational growth.

The most effective way to reduce operational costs is to invest your time and attention into the people performing the work.
— Joe McIntyre, Founder Twelve48

Turn your operations into a catalyst for growth…

Hourly Consulting

Best for brands or fulfillment providers who either:

  1. have established operations and teams, but are looking to move from good to great.

  2. or haven’t launched their operations yet.

Operations Assessment & Advisory

This offering is designed to be modular and tailored to your unique business needs.

We can review and assess a specific function, partner or workflow or we can complete a comprehensive end-to-end review of supply chain costs, performance, and risk.

Supplemental Resourcing

Best for companies that are growing and either:

  1. have a specific project that needs additional resources or expertise.

  2. or are looking to add fractional long-term support to protect the bottom line while bringing in additional industry experience.

Custom Projects

Have something else in mind? We can scope specific engagements to meet your budget and goals.

Contact Us

Whether you’re just starting to think about how to improve your operations or you’re ready to turn operations into your company’s competitive advantage, we’d love to hear from you.